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Data Sources
Connecting a new Data SourceHow often does my data refresh in EDEE?Unable to add a Data Source?My existing Data Source is no longer showing any data in EDEEMy existing Data Source is showing an error with the connectionWhy is a Campaign(s) missing from the connected Data Source?Removing a Data Source
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FAQs
How often is the data refreshed in EDEE?Are Google Ads Video campaigns supported?Are Google Ads Demand Gen campaigns supported?Can I change a bid / max CPC using EDEE?Contact us!Why is my Campaign not listed when I am creating / editing a Budget?Does the 'Suggested daily budget' include paused Campaigns?

Unable to add a Data Source?

Issues when connecting native accounts to EDEE can commonly be caused by third-party extensions or cached settings 

The following tips may help resolve the issue:

  • Clear the browser Cache and Cookies
  • Remove/Disable any Adblockers
  • Try using another browser i.e. Chrome, Safari or Firefox. (Chrome incognito is the recommended choice for these issues)

If you are still unable to add your new data source, contact our Support Team for assistance

Our Technical Support Team can be contacted by Live Chat when logged into your EDEE account or by email.
 


 

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